Local Leisure Charters
Booking & Payment for Local Leisure Charter
1. How do I book if I’m unsure of the guest count?
Provide an estimated number of guests during booking. Final numbers can be confirmed closer to the charter date. Additional guests are allowed if payment is made in advance. Also, should any guests be unable to make it, no refund will be provided. They may, however, invite someone else in their place.
2. Is a child/baby considered a passenger?
Yes, every individual, regardless of age, is counted as a passenger.
3. How far in advance should I book?
To avoid disappointment, we recommend that you book your yacht charter as far in advance as possible, especially if you are considering weekends. Please note that bookings are made on first come first serve basis, and a booking is only confirmed upon receipt of a RM500 deposit.
4. Are there extra charges for Public Holidays?
No additional charges apply, but Public Holidays and their eves are priced at weekend rates.
5. What are the payment options?
Payments can be made via:
- Direct Bank transfer to Affin Bank - Current Account 100480078293 (Wing Ark Consultant).
- Booking and payment through our website via Payex supporting FPX, Debit & Credit Cards, eWallet.
We are working on providing other modes of payment, and we apologize for any inconvenience caused in the meantime. We thank you for your patience.
6. Can I reschedule my charter?
Rescheduling is allowed with at least 1 month’s notice, subject to availability. Otherwise, the booking will be considered cancelled.
7. What is the cancellation policy?
Cancellations made with at least 1 month’s notice will receive a full refund minus the RM500 deposit. Cancellations within 1 month are non-refundable, as we would have begun our preparation for the charter.
Sailing Holidays & Overseas Charters
Booking & Payment for Sailing Holidays & Overseas Charters
1. How far in advance should I make a booking?
To avoid disappointment, we recommend booking as early as possible, especially if your desired dates fall on weekends. Please note that bookings are confirmed on a first-come, first-served basis and require a 50% deposit at the time of booking. The remaining balance is due at least one month prior to departure.
2. How should I submit my booking request?
You may submit your request through our "Book Now" page or by emailing us at support@wingark.com with your preferred date and itinerary. Our team will follow up with you promptly. Please remember that bookings are confirmed only upon receipt of a 50% deposit.
3. What are the payment options?
Payments can be made via:
- Direct Bank transfer to Affin Bank - Current Account 100480078293 (Wing Ark Consultant).
- Booking and payment through our website via Payex supporting FPX, Debit & Credit Cards, eWallet.
We are working on providing other modes of payment, and we apologize for any inconvenience caused in the meantime. We thank you for your patience.
4. Are there any charges if I cancel my booking?
For cancellations made with at least three months’ notice, a full refund will be provided.
For cancellations made with at least one month’s notice, 50% of the charter cost will be refunded. This is because we would have declined other booking requests for the same dates.
For cancellations made with less than one month’s notice, no refund will be provided, as we would have already begun preparations for your charter.
5. Can I reschedule my booking?
Rescheduling is permitted with at least one month’s notice, subject to availability. If rescheduling is not possible, the booking will be considered cancelled.