Privacy Policy
Privacy Policy
Introduction
WingArk (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Malaysia Personal Data Protection Act 2010 (“PDPA”).
What Data We Collect
We may collect the following types of personal data:
- Full name
- Email address
- Phone number
- Identification documents (for bookings or insurance)
- Payment information (processed via third-party gateways)
- Travel preferences
- IP address & browser details (via cookies)
- Social media handles (if integrated)
How We Collect Data
We collect data when you:
- Book a cruise or event with us
- Fill out online forms or surveys
- Subscribe to our newsletter
- Engage with our website or ads
- Contact us via social media, WhatsApp, or email
Why We Collect Your Data
We use your data to:
- Process your bookings
- Communicate updates or changes to your trips
- Send marketing offers and promotions (with your consent)
- Improve customer experience and services
- Ensure safety and comply with regulations
Disclosure of Your Data
We may share your data with:
- Our employees and crew (on a need-to-know basis)
- Third-party service providers (e.g., payment gateways, CRM tools)
- Straits Quay Marina (for safety coverage purposes)
- Government or regulatory bodies (if legally required)
We do not sell or rent your personal data.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or outdated data
- Withdraw consent for marketing at any time
- Request deletion of your data (subject to legal limits)
To exercise these rights, contact us at: support@wingark.com
Security
We implement reasonable technical and organizational measures to secure your data against unauthorized access, disclosure, or misuse.
Cookies
Our website uses cookies to personalize your experience and collect analytics. You can manage cookie preferences through your browser settings.
Third-Party Links
Our site may link to external websites (e.g., payment gateways or social platforms). We are not responsible for their privacy practices.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
Effective Date: 1/1/2025